Office Policies

APPOINTMENTS:
I understand that:
  • I must present my insurance card at every appointment.
  • Payment is expected at the end of each appointment.
  • If I am more than 10 minutes late for my scheduled appointment, the appointment may need to be rescheduled.
  • A legal guardian must be present and remain in the office while their child receives treatment.
  • Changes or cancellations to appointments must be made 24 hours prior to the scheduled appointment time.
DISMISSAL FROM OUR OFFICE:
Unfortunately, we must dismiss patients who:
  • Miss 2 scheduled appointments in one year. A rescheduled appointment due to tardiness is considered to be a missed appointment.
  • Fail to schedule and/or keep treatment appointments within 30 days after decay has been detected and treatment recommended.
  • Fail to adhere to the financial policies outlined in our Office Policies brochure.
If you have any questions regarding these policies, please do not hesitate to ask the front desk receptionists.
Office Policies form

After hours emergency
If your child is a patient of record and has a dental emergency, please call the office and leave a detailed message including your phone number. A doctor will call you back within 15 minutes. If your child is involved in an accident that causes them to loose consciousness, go straight to the emergency room of the closest hospital.
Cartersville Georgia GA